Artisan takes enormous pride in the level of support we provide to our users.
We provide immediate email based support using our case tracking system, which guarantees your question or issue never falls through the cracks. When a question comes in it gets assigned to our support staff's dashboard queue, where it is then picked up and resolved by a member of our expert support team.
What this means to you is no waiting around indefinitely for answers. Questions are answered immediately!
For matters that require an instantaneous response, telephone support is also available along with web-based assistance on your user's computer.