For broker-dealers and RIAs, system availability isn't just an operational concern โ it's a regulatory one. Your firm's ability to access client records, process transactions, and maintain compliance documentation must be preserved even in the face of unexpected disruptions. Artisan's business continuity infrastructure is built around that requirement.
Geographically diverse infrastructure
Artisan maintains a fully operational backup facility, designed to provide immediate failover in the event that our primary data center becomes unavailable. In the event of a regional disaster or facility-level disruption, your firm's data and access to the Maestro platform transfer seamlessly to the backup site.
What both facilities provide
Both our primary and backup facilities are audited to SSAE 18 standards, with SOC 1, SOC 2, and SOC 3 Type II audit reports available. Operational safeguards at both locations include:
24x7 systems monitoring
Systems and services monitored around the clock.
24x7 technical staff
Hands-on technical staff onsite at all hours.
24x7 physical security
Onsite security personnel and video monitoring.
Redundant fiber internet
Redundant fiber connectivity at both facilities.
Climate controls
Temperature and humidity controls throughout.
Backup power
Backup power and power conditioning systems.
Fire suppression
Active fire suppression systems.
For firms without a continuity plan
If your firm does not currently have a business continuity or disaster recovery plan in place, Artisan can help. Contact us to discuss how our infrastructure can support your firm's continuity requirements and satisfy the regulatory expectations that apply to your operations.